Our Response to Google Play Protect Flagging AdClear

As you may know, we’ve been flagged by Google Play Protect for the possibility of collecting tracking information. We’d like to emphasize that this was a mistake on Google’s part; one of AdClear’s main functions is to block tracking capabilities. We’re actively working with Google to fix this error, and we’re dumbfounded as to what could be the cause.

We take this flag by Google very seriously as it is against what we stand for, not just our functionality. The proliferation of ads is very different across the world, and our mission is to protect the privacy of everyone. What information we do collect is technical, used to make improvements to AdClear’s stability across the range of different Android devices that are available. In the past year, we’ve introduced Firewall and DNS protection to AdClear as we want to cover every possible entrance for advertisers, malware, and hacking. We don’t want you to be vulnerable to outside threats or us.

If you’re a potential or existing user and you have any questions, feel free to contact us. We’re more than happy to assuage your concerns, and we don’t blame you for taking the notification seriously. Thank you for your interest in AdClear!

Contact:
csandlin@seven.com
support@seven.com

About SEVEN Networks

SEVEN Networks software solutions deliver device-centric mobile traffic management and analytics for wireless carriers. Extending control from the network to the mobile client gives operators the power to manage and optimize data traffic before it impacts the network. Device-based analytics offer deeper and timelier insight than solutions that are solely network based. SEVEN’s Open Channel products reduce operator costs, increase efficiency in the use of wireless infrastructure, and enhance end-user experience. They bring immediate capacity relief to overloaded networks, simplify the creation of innovative new service plans, and provide actionable intelligence for mobile carriers.
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